Hoss's Steak and Sea House is a growing chain of restaurants with its origin in Central Pennsylvania. As an introduction to Hoss's, a brief description of the Hoss concept, history, corporate structure, and philosophy follows.
Seeking to fill the gap between fast food and full-service restaurants, Hoss's specializes in cooked-to-order steaks, chicken, and seafood, offering a varied menu and catering to the family trade. What made Bill think his formula for a restaurant would catch on? "It's just the chance you take," he explains. "You think it will work, so you just go for it. Life is full of risks, and you can't be afraid of defeat." Bill believes people make the difference. Hoss's creates consistency in our service by treating our employees like our guests. "To me, they are the guests, and we've tried to pass along those values. If an employee is happy, it will reflect on the guest." Bill attributes Hoss's phenomenal success to the selection of our employees and their willingness to make guest satisfaction their "number one" priority. "There are a lot of good people out there! They just need to be trained properly." Hoss's has established Quality as our theme, and Total Guest Satisfaction as our mission.